We highly value your business and your satisfaction is our highest priority. We take many measures to guarantee high quality in the products we sell.  Because our products are made with plant matter and botanicals we cannot accept returns. Each order is made with Love by Synergy Botanicals and we take pride in our high quality controls set forth to protect our all natural blends. For this reason we destroy any product that is received back so that we can uphold our all natural guarantee. We stand by our commitment and guarantee that your order is 100% natural, chemical/synthesis free and uncontaminated.  Because we take pride in our quality controls processes, if you've received damaged or defective products or are unsatisfied for any reason please contact support@synergy-botanicals.com with in 48 hours of receipt of your order. 
****All sales are final*****